October 29, 2018

The Cledor ‘Golden Rules’ for Customer Service

At Cledor, we understand that good customer service is not enough to satisfy our clients in this challenging market. It is.... Read more
October 10, 2018

Can a company apply for VAT Concession for on-site staff?

From reading the new HMRC guidance, the answer is simply ‘NO’ if you are an agent or property management company.... Read more
October 10, 2018

Can your staff cope facing an emergency crisis?

With property developments growing at a staggering rate, we are minded to believe that all such properties are readily equipped.... Read more
October 10, 2018

Are Concierge services up to standard?

Nick Regnier says management firms should aim to match the standards of the hotel industry when looking to improve concierge.... Read more