Fire Wardens

Award Winning service

Vigilance. Preparedness. Protection.

Cledor provides professional fire wardens and waking watch personnel for residential, commercial and mixed-use developments across the UK.

Our teams safeguard buildings that are temporarily affected by fire-safety deficiencies –  from failed compartmentation and inadequate fire alarm systems, to combustible external cladding awaiting remediation. Trained in accordance with the latest fire safety legislation and evacuation guidance, Cledor wardens deliver calm, alert, 24-hour coverage when it matters most.

Our Fire Warden services include:

  • 24/7 waking watch patrols for high-risk or partially remediated buildings
  • Fire alarm monitoring and incident response
  • Resident engagement – reassuring communication during interim safety measures
  • Compartmentation checks and obstruction reporting
    Evacuation coordination and assistance for vulnerable residents
  • Logbook management and reporting to the Responsible Person and PAP
  • Daily and weekly fire safety audits with photographic evidence
  • Integration with on-site concierge and security teams
  • Support during cladding remediation projects and temporary alarm installations

Our approach

Cledor’s fire wardens combine discipline with diplomacy. Every warden is trained not only to respond to alarms but also to detect and prevent risk through constant observation and engagement with residents.
We recognise that a waking watch is disruptive and costly – so our goal is to make it effective, proportionate and reassuring, never intrusive.

Training and competence

  • All Cledor fire wardens receive formal training through the Cledor Training Academy, including fire awareness, evacuation procedures, communication skills and customer interaction.
  • Our e-learning Fire Warden Course is CPD-accredited, recognised in over 100 countries – giving clients confidence that every Cledor warden has achieved a professionally validated level of competence.
  • The Fire Warden training is RoSPA-approved, having been appraised against RoSPA’s high standards for learning quality, technical content and compliance. It carries the RoSPA Qualifications “stamp of assurance”.
  • Each warden is DBS-checked, uniformed, radio-equipped and insured, and supported by 24-hour management oversight.

On-site training

Our on-site fire warden training covers:

  • Fire safety awareness and emergency response
  • Building layout familiarisation and safe evacuation principles
  • Vulnerable resident identification and support
  • Incident reporting protocols and communications
  • Loud hailer use
  • Customer service and de-escalation skills
  • Fire extinguisher use

Every warden is uniformed, radio-equipped and DBS-checked, with clear lines of escalation to Cledor’s 24-hour management team

Why clients choose Cledor

  • Trusted by managing agents, RMCs and developers for interim fire safety cover
  • Compliant procedures aligned with the latest guidance
  • Digital reporting and real-time incident updates
  • Ability to integrate with existing concierge, security and building-management systems
  • Clear, courteous communication with residents and contractors
  • SafeContractor-accredited and fully insured

What our clients say

“We had a visit from the London Fire Brigade fire safety officer and he was satisfied with the waking watch – which is great news!”

— Managing Agent, Sidcup, Kent

“I cannot extend my thanks enough for your fire warden’s help over the weekend.”

— Managing Agent, South Kensington

New providence wharf
Case Study Highlight

Case Study: New Providence Wharf, London E14


When fire broke out in May 2021, Cledor’s wardens spotted smoke, triggered the emergency plan and helped evacuate 67 residents as firefighters arrived to take over. Their disciplined patrols, radio coordination and courage underlined the vital role of trained, accredited waking watch personnel.

Read the full case study
Case Study Highlight

Case Study: The Hydra Building, London EC1


Cledor provided 24/7 fire-warden cover for this 36-apartment development after combustible materials were identified in the façade. Working alongside Moonstone and the fire brigade, Cledor maintained continuous patrols and communication, enabling safe demobilisation within two months.

Read the full case study
Hydra building london

From our blog

Downloads

For full details, download our latest brochure:

Fire Wardens for Residential Developments

Download brochure

Frequently asked questions about our Fire Warden services

Fire wardens are typically needed when a building has temporary fire-safety deficiencies – such as combustible cladding, compartmentation breaches, or faulty alarms – and residents must be protected under Simultaneous Evacuation Guidance. They remain in place until permanent fire safety measures are restored and approved by the Fire and Rescue Service.

Cledor fire wardens perform continuous patrols, monitoring for smoke, fire or unsafe activity, and ensuring all escape routes remain clear. They liaise with residents, contractors and property managers, maintain digital fire logbooks and coordinate safe evacuation if an alarm sounds or fire or smoke are discovered.

Yes. All Cledor wardens complete structured training through the Cledor Training Academy, including:

  • Fire awareness and evacuation procedures
  • RoSPA-approved e-learning course
  • Vulnerable resident identification
  • Communication, de-escalation and customer service
  • Record keeping and report writing

Each warden is DBS-checked, uniformed, insured and supervised by a Cledor duty manager.

We can often deploy trained wardens within 24 hours of instruction. Cledor’s rapid-mobilisation framework includes pre-deployment induction, risk assessment, and immediate coordination with the building’s Responsible Person and Principal Accountable Person or their managing agent.

Resident reassurance is central to our approach. Wardens provide visible presence, answer questions and communicate clearly without causing alarm. We liaise closely with managing agents, RMCs, RTMs, freeholders and developers, supplying daily reports, incident logs and attendance records for compliance and audit purposes.

A waking watch is a temporary, human solution that provides constant patrols while a building’s automated detection or compartmentation is compromised. Once a compliant fire alarm system and fire-resisting construction are reinstated and approved, the waking watch can be safely withdrawn.

Fire wardens immediately implement the Simultaneous Evacuation Plan – alerting residents, assisting vulnerable occupants, directing people to safe assembly points, and liaising with the fire brigade. They ensure stairwells and exits remain unobstructed and record the sequence of events for post-incident reporting.

Yes. Our fire wardens coordinate seamlessly with concierge, security and caretaking teams, ensuring one joined-up approach to building safety. This cooperation improves communication, reduces duplication and ensures all staff understand emergency protocols.

Every assignment follows a site-specific Fire Safety Operating Procedure (FSOP).
Supervisors conduct random audits, digital patrol reports are time-stamped and daily briefings reinforce vigilance. Cledor’s procedures align with NFCC guidance, HSE expectations, and recommendations from the Fire and Rescue Service.

That depends on remediation progress. Fire wardens remain in place until the building’s permanent fire-safety systems are restored, tested and signed off by competent professionals. We can assist with handover documentation and provide a phased draw-down plan as safety risks reduce.

Need interim fire-safety cover while cladding or compartmentation issues are resolved?

Our experienced fire wardens can mobilise quickly, communicate effectively, and protect your residents with confidence. Call us today or complete our enquiry form to discuss a tailored solution for your development.

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