This week, we look at the manual handling e-learning courses.
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During these challenging times where face-to-face training is often discouraged, e-learning is a practical and enjoyable training solution for your site staff.
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During these challenging times where face-to-face training is often discouraged, e-learning is a practical and enjoyable training solution for your site staff. Each week over the next couple of months, we will shine a spotlight on an e-learning course that your estate manager, concierge, cleaner or on-site handyman can take in their own time.
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Life is full of calculated risk… We take risks driving our cars, climbing a ladder or even picking up something heavy from the floor.
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Especially important at the moment where face to face contact is minimised, our online self-assessment courses are low cost and keep your site staff appropriately trained.
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These days, on-site staff are extremely competent, in many cases more effective and just as technically proficient as their office-based block management cousins.
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Much has been written about the merits of assembling a multicultural team irrespective of the organisational make-up.
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The windows at 3 Richmond Buildings in Dean Street were cleaned last week, but not the conventional way!
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Cledor fully understands the challenges of the property management sector and how vital the right on-site team is to the success of each and every scheme.
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It’s safe to say that our eyes have been opened during this coronavirus crisis as to how many people in society are vulnerable, especially the elderly.
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We’re back with Part II; looking at flexibility and choice, wellbeing and coworking environments… among other things.
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Everything changed a few weeks ago. No one could have envisaged spring 2020 being quite like this.
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In mid March, the World Health Organisation announced the COVID-19 outbreak as a pandemic.
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It’s been difficult to avoid news of the coronavirus in the last few weeks, especially now that it’s reached the UK with over 100 cases.
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Conflict management – or to put it another way ‘avoiding an argument’ – is a topic that’s close to my heart and a blog isn’t going to do it full justice.
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There’s a good reason why we encourage our on-site staff to use the stairs when they are lone-working in a block of flats.
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… and how to get the most out of them in 2020!
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Whilst rare in a residential setting and in the hospitality sector, it’s rarer still to have on-site staff ready to handle it in the right way.
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The devil is in the detail and nowhere is this truer than in customer service.
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Whatever the on-site role, if there is an emergency in their building, they need to know what to do, calmly and effectively.
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